AI incident summary
Agency+Turn an incident timeline and its signals into a clean, client-ready postmortem draft in one click — what happened, when, impact and resolution — so you spend minutes, not an hour, writing it up.
AI smart features
The incident wrote the postmortem. You just review it.
Everguardly turns raw incidents into client-ready summaries, suggests likely root causes, drafts your client comms, and flags anomalies and certificate risk before they bite — so your team spends minutes on the write-up, not an hour.
Every output is a draft you review. Nothing is sent to clients automatically.
AI root-cause hint
Agency+Reads the incident signals — status codes, timing, traceroute last-responsive hop — and suggests a likely cause (network path break vs. origin issue) plus the checks to confirm it. A hint to start from, not a verdict.
Response-time anomaly detection
Studio+A rolling baseline (EWMA + z-score) flags latency spikes and drops that a fixed threshold would miss — catching the slow degradation before it becomes a hard outage.
Predictive certificate-expiry risk
Agency+Scores each certificate 0–100 by combining days-to-expiry with its historical renewal lead-time pattern, so a late-renewing cert gets flagged as risky well before it actually lapses.
AI customer-comm draft
Agency+Generates a no-blame, client-ready status update with a tone and length you pick. You review and send — nothing goes out automatically.
Smart alert grouping
Agency+Correlates incidents that open close together and share a signal (same region, overlapping scope) into one root event, so a single underlying problem pages you once instead of ten times.
Honest about the AI
- Drafts are reviewed by a human before they're used — nothing auto-sends to a client.
- Prompts carry operational metadata only (monitor, URL, timing, severity) — not customer personal data.
- Anomaly detection and certificate-risk scoring are statistical and run automatically — they don't consume your AI generation quota.
- Outputs are cached, so re-opening a draft is free — you only spend a generation when you create something new.
Frequently asked questions
- What does "AI generations per month" on my plan mean?
- Each time you generate an AI output — an incident summary, a root-cause hint, or a customer-comm draft — it counts as one AI generation. Studio includes 200/month, Agency 2,000/month, and Scale is unlimited. Statistical features like anomaly detection and certificate-risk scoring run automatically and do not consume generations.
- Does the AI send anything to my clients automatically?
- No. Every AI output is a draft you review before using. Customer-comm drafts and incident summaries are never sent automatically — you stay in control of what your clients see.
- Is my client data sent to the AI?
- We send only operational metadata — monitor name, URL, timing, severity, scope — to generate outputs. Customer personal data is not included in prompts, and outputs are cached so re-opening a draft does not incur another generation.
- Which plans include AI features?
- Response-time anomaly detection is available on Studio and up. The LLM-backed features (incident summary, root-cause hint, customer-comm draft, smart alert grouping) and predictive certificate risk are on Agency and up. Scale includes unlimited AI generations.
Let the AI do the write-up.
Included on Studio and up. Start a free trial and generate your first incident summary today.